Refund and Return Policy

At ZUMI DEALS, customer satisfaction is our priority. We want every customer to have a smooth and enjoyable shopping experience. If you are not satisfied with your purchase, please read our Refund and Return Policy below.

7-Day Return Policy

We offer a 7-day return policy. Customers can request a return within 7 days of receiving their order.

To qualify for a return:

• The product must be unused and in its original condition.

• The product must be returned with its original packaging and accessories, where applicable.

• Customers must provide their order number or proof of purchase.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of receiving your order.

Please provide your order number and clear photos or videos showing the issue. Our team will review your request and help arrange an appropriate solution, such as a replacement or refund.

Refund Policy

Once your returned product has been received and inspected, we will notify you about your refund request.

If your refund is approved, it will be processed using the original payment method where possible. Refund processing times may vary depending on the payment method.

For cash-on-delivery orders, we will contact you to arrange an appropriate refund method.

Return Shipping Costs

For change-of-mind returns, customers may be responsible for return shipping costs.

If you receive a damaged, defective, or incorrect product, please contact us to arrange a suitable solution.

Non-Returnable Products

Products that have been used, damaged by the customer, or returned without their original accessories may not qualify for a return, except where required by applicable law.

How to Request a Return

To request a return or refund, contact us with your order number and details of your issue.

Email: zumistore31@gmail.com
Phone/WhatsApp: 03124941481
Address: ZUMI DEALS, Jamiya Charagiya Chowk, Gojra, Pakistan

Please contact us before sending any product back.

Contact Us

If you have any questions about our Refund and Return Policy, please contact our customer support team.

ZUMI DEALS
Email: zumistore31@gmail.com
Phone: 03124941481